Floodin Pro Terms of Service

REG no. 2016/292117/07
TAX no. 9394456181

TERMS AND CONDITIONS

Effective Date: June 1st, 2017

Floodin Pro consists of online and offline services, websites located at fldn.tv, floodin.com. including subdomains, white-­labeled third party domains on which the Terms and Conditions is placed (the “Service”) and software applications (the “Software”) (collectively, “Floodin Pro”) that are provided to you by Floodin Pty (ltd).  Use of Floodin Pro services including software is governed by these Terms and Conditions and a Privacy Policy detailing how Floodin Pro uses information it collects. You must agree to the Terms and Conditions and Privacy Policy in order to use Floodin Pro services. By signing the attached agreement or by using Floodin Pro service and software, you agree to be bound by the Terms and Conditions and Privacy Policy. If you are using Floodin Pro on behalf of an organization, you represent that you are authorized to bind the organization to the Terms and Conditions and Privacy Policy and are agreeing on behalf of that organization. Where you are using Floodin Pro on behalf of an organization, “you” refers to that organization.

1. UPDATES

1.1 Updates to Terms and Conditions.

Floodin Pro reserves the right, in its sole discretion, to change or add or remove portions of the Terms and Conditions at any time (“Updates”). Floodin Pro shall notify you of Updates by email, if you have provided an email address, and to make them available at floodin.com. You are deemed to accept any Update by continuing to use the Service or Software. Unless Floodin Pro states otherwise, Updates are automatically effective 30 days after posting on floodin.com.

1.2 Disagreement with Terms and Conditions or Privacy Policy.

If at any time you disagree with the then current Terms and Conditions or Privacy Policy, you must immediately stop use of Floodin Pro, uninstall the Software from all computers and mobile devices and notify Floodin Pro of your intention to terminate by emailing help@floodin.com.

2. SERVICE AND SOFTWARE TERMS

2.1 Service Subscription.

The Service includes, but is not limited to, an online photo and video sales, analytics and marketing platform, online support, onsite support (additional fees), media production, staff training.  Floodin Pro grants you a non­ exclusive, non ­sub-licensable, non ­assignable, revocable, limited subscription to use the Floodin Pro service.. You acknowledge that no title or ownership interest in the Service is transferred or assigned to you and that the Terms and Conditions is not a sale of any right to the Service.

2.2 Software License.

The Software includes, but is not limited to, a photo and video display and sales application that interacts with the Service. Except as otherwise provided in the Terms and Conditions, Floodin Pro grants you a non­exclusive, non­-sublicensable, non­-assignable, revocable, limited license to install and use the Software on any computer(s) and mobile device(s) involved with your business. You acknowledge that the Software is licensed to you, that no title or ownership interest in the Software is transferred or assigned to you and that the Terms and Conditions does not constitute a sale of any right to the Software.

2.3 Using Floodin Pro.

Floodin Pro may require hardware including, but not limited to, a computer or mobile device and an Internet connection. You agree to provide all hardware and the Internet connection required to use Floodin Pro and to pay all fees incurred by you when accessing Floodin Pro through an Internet connection.

2.5 Username and Password

If using version Floodin Pro you are required to register an Account in order to use Floodin Pro. You may choose to permit third parties to access your Account by connecting a third party to your Account. Floodin Pro strongly recommends that you verify the identity of each person who you are considering granting access to, or who is requesting access to, your Account.

2.5 Username and Password

Registering an Account requires you to select a user name / email and password/ "Login Information“). You may change the password associated with your Account at any time. You are solely responsible for keeping Login Information confidential. You agree to be bound by any use of your Login Information and use of your Account, whether or not you authorized such use.If you become aware of, or reasonably suspect, unauthorized use of your Account you must immediately change the password that is part of your Login Information and notify Floodin Pro. Any reports of, or questions concerning, unauthorized use may be emailed to Floodin Pro at support@floodin.com.

2.6 Access.

Floodin Pro strongly recommends that you verify the identity of each person who you are considering granting access to, or who is requesting access to Floodin Pro software.

2.7 Information Collection.

Using Floodin Pro may require you to provide Floodin Pro with personal and anonymous information that is collected and used in accordance with Floodin Pro's Privacy Policy. You agree to provide accurate and complete personal information to Floodin Pro and to update this information if it changes. The Privacy Policy is available at floodinpro.com/privacy policy/.

3. SALES, COMMISSION AND REMITTANCE

3.1 Sales, Pricing and Commission.

Floodin Pro allows you to sell photos and videos to your customers. The price for photos and videos is according to recommended / market pricing models. Floodin Pro charges a commission fee per video / picture package sold as per agreement. If you collect payment for Floodin Pro sales through your own point of sale system, Floodin Pro charges you a transaction fee (the “Transaction Fee”) or, if Floodin Pro collects payment on your behalf, a commission, which is calculated as a percentage of each transaction (the “Commission”). Floodin Pro uses third party software and services (such as Pay gate, Pay pal) to collect the Transaction Fee and Commission and remit Proceeds (as defined below), which may require you to maintain an active account with such third party or to provide additional information in order to receive funds owed to you. Floodin Pro is not liable to you for the actions of any third party we engage to collect and remit the Transaction Fee and Commission. The Transaction Fee and Commission are detailed in our offer agreement.

3.2 Processing of Sales and Commission.

You acknowledge and agree that Floodin Pro shall, on your behalf, facilitate sales made through Floodin Pro by charging your customers for purchases, deducting processing fees, refunds, returns and chargebacks and associated fees and other charges and our Commission and remitting the remainder to you (“Proceeds”). Proceeds are remitted within a reasonable time frame following the transaction in question.

3.3 Returns and Chargebacks.

You acknowledge and agree that Floodin Pro has sole discretion to determine whether to issue any refund and to dispute chargebacks on your behalf concerning sales made through Floodin Pro and to decline a transaction made through Floodin Pro based on a fraud likelihood analysis.

3.4 Tax.

You are solely responsible for charging, collecting and remitting taxes on all sales you make through Floodin Pro. You shall indemnify, defend and hold Floodin Pro harmless from any liability for, or assessment of, any claims or penalties with respect to such taxes, including any liability for, or assessment of, withholding taxes imposed on Floodin Pro by the relevant taxing authorities with respect to any Proceeds paid to you.

3.5 Credit Card acquiring and security

Online Card transactions will be acquired for Floodin Pro via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer details will be stored by Floodin Pro separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

4. SUBSCRIPTION FEATURES AND SUPPORT

4.1 Features.

Floodin Pro features available to you are subject to change at any time, on one or more occasions, at Floodins Pro sole discretion without notice or compensation to you. Notwithstanding the foregoing, Floodin Pro shall notify you of any change to the Transaction Fee and Commission through an email or Service notification, such changes taking effect immediately in the case of a reduction in the Transaction Fee and/or Commission and, in the case of an increase, 30 days from the date of notice. The current Transaction Fee, Commission and related terms are detailed in the attached offer agreement.

4.2 Support.

Floodin Pro may provide you and your customers with Floodin Pro technical and customer support on such terms as set forth in the attached offer agreement. Support terms are subject to change at any time at Floodin Pro’s sole discretion without notice or compensation to you.

5. TERM, TERMINATION AND SUSPENSION

5.1 Term.

The Subscription and Software license granted to you in the Terms and Conditions terminates upon the earliest of: a. Floodin Pro’s termination of the Terms and Conditions, Subscription or Software license and that may occur without notice or reason; b. your failure to pay any amount owed to Floodin Pro; c. your termination of the Service by notifying Floodin Pro at help@floodin.com; or d. your non­compliance with the Terms and Conditions or Code of Conduct (as defined herein).

5.2 Suspension.

Floodin Pro may suspend your Subscription and/or any Account associated with your Subscription at any time without notice or compensation to you for any reason including, but not limited to, violation of the Terms and Conditions and whether a suspension is lifted is at Floodin Pro’s sole discretion.

5.3 Termination.

Upon termination you are not entitled to a refund of any kind. You shall pay any outstanding amounts, taxes, duties and charges as of the date of termination. You are not entitled to Proceeds upon termination unless your Subscription was terminated pursuant to section 5.1(c). Upon termination you shall not be permitted to access Floodin Pro, although your customers may continue to access their orders. Notwithstanding the foregoing, where your Subscription is terminated, Floodin Pro may choose, in its sole discretion, to delete all information associated with your Account, including customer orders.

5.4 Code of Conduct.

The following Code of Conduct applies to your use of Floodin Pro. You agree to not, and not encourage others to: a. circumvent Floodin Pro by selling photos or videos through a mechanism other than the Floodin Pro Payment received / Publish on Portal button, Floodin Pro point of sale system  b. use the Floodin Pro API to distribute photos or videos without Floodin Pro service for free, burden the Floodin Pro API, excessively use the Floodin Pro API or use the Floodin Pro API in any manner disapproved of by Floodin Pro; c. use Floodin Pro solely as a data storage platform; d. infringe or violate the right of any third party including but not limited to: (1) contractual rights; (2) copyright, patent, trademark or trade secret rights; (3) privacy rights; (4) publicity rights; or (5) the terms of any confidentiality agreement; e. attempt to gain, or gain, unauthorized access to Floodin Pro, including through the use of another user’s Account or through any method not provided by or approved by Floodin Pro; f. use the Software or Service to transmit any data that contains, or redirects to, any virus or other harmful data; g. encumber, sell or license Floodin Pro, including a Subscription or Account, in any way; h. copy, damage, decompile, disassemble, impair, modify or reverse engineer Floodin Pro or otherwise attempt to derive its source code or meta data files; or i. encourage or engage in illegal activities.

6. THIRD PARTY SOFTWARE AND SERVICES

Floodin Pro incorporates software and services provided or licensed to Floodin Pro by third parties (“Third Party Technology”). The Terms and Conditions do not grant you any license, right, title or other interest in Third Party Technology. Use of Third Party Technology may require you to enter into agreements between you and a third party. You shall review, and determine whether to agree to, any Third Party Technology agreement.

7. OWNERSHIP

7.1 Floodin Pro Ownership Rights.

Floodin Pro retains all right, title and interest in Floodin Pro including, but not limited to, all copyrights, patents, trademarks, trade secrets, industrial designs, utility models and any other rights recognized pursuant to the laws of any country or jurisdiction, whether or not protected by law. Without limiting the foregoing, Floodin Pro hereby retains all rights not expressly granted in the Terms and Conditions.

7.2 Ownership of User Content.

User content includes any content that you or other users, such as your employees, contractors or customers, create, enter, upload or transfer using Floodin Pro or in conjunction with Third Party Technology and including, but not limited to, photographs, audio, video and data transferred through Floodin Pro and analytics information (“User Content”). By providing User Content you represent and warrant that you have all consents, licenses and rights necessary to provide and license the User Content and you hereby grant Floodin Pro an irrevocable, fully­ paid, royalty­ free, non­exclusive, perpetual, worldwide license to User Content under all copyright, trademark, trade secret, patent, privacy and publicity rights and any other intellectual or industrial property rights you own or control to use, broadcast, disclose, display, distribute, modify, make derivative works of, publicly perform, publish, record, reproduce, sublicense (on multiple levels), translate, transmit or otherwise exploit for all purposes and in all formats and mediums and for all purposes without attribution, notice, permission, royalty or payment to you or any third party.

7.3 Important Notice Regarding Privacy, Intellectual Property and User Content.

Floodin Pro permits you, your employees, contractors or your customer directly, to enter personal information about such customer including, but not limited to, a first and last name, address, phone number and email address. Additionally, Floodin Pro allows you and third parties with access to your Account to upload and distribute photos and videos that may contain images and audio of your customers and who may be under the age of majority in your region of operation. For example, you may choose to distribute a video or photo album through Floodin Pro to, and containing images of, all customers on a tour. You represent and warrant that a legally enforceable waiver or other agreement is in place that permits use of each customer’s information consistent with the Terms and Conditions and Privacy Policy and the collection and distribution of their personal information online through Floodin Pro and that complies with applicable law in your region of operation. You further represent and warrant that appropriate procedures are in place to ensure that such agreement is signed by each customer, or the parent/guardian of a customer, as applicable, prior to the collection of personal information. We strongly recommend that you speak with legal counsel to ensure that the agreement complies with all applicable laws, for example, privacy laws and the Children’s Online Privacy Protection Act.

DISCLAIMER

FLOODIN PRO IS PROVIDED TO YOU “AS IS” AND FLOODIN DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-­INFRINGEMENT OF THIRD PARTY RIGHTS TO THE EXTENT PERMITTED BY LAW. WITHOUT LIMITING THE FOREGOING, FLOODIN PRO MAKES NO REPRESENTATIONS THAT USE OF FLOODIN PRO WILL NOT INFRINGE ANY COPYRIGHT, PATENT OR TRADEMARK OR OTHER RIGHTS HELD BY A THIRD PARTY. FURTHER AND WITHOUT LIMITING THE FOREGOING, FLOODIN MAKES NO REPRESENTATIONS OR WARRANTIES THAT FLOODIN PRO WILL MEET YOU OR YOUR CUSTOMER’S REQUIREMENTS OR THAT OPERATION OF FLOODIN PRO WILL BE UNINTERRUPTED, CONTINUOUSLY AVAILABLE, ERROR FREE OR WILL NOT HARM COMPUTERS OR MOBILE DEVICES OR RESULT IN LOST DATA. NO ORAL ADVICE OR WRITTEN INFORMATION PROVIDED BY FLOODIN PRO, ITS AFFILIATES, AGENTS, CONTRACTORS, DIRECTORS, EMPLOYEES, OFFICERS AND PARTNERS WILL CREATE ANY WARRANTY AND YOU SHALL NOT RELY EXCLUSIVELY UPON SUCH ADVICE OR INFORMATION. YOU BEAR THE ENTIRE RISK AS TO THE PERFORMANCE, OPERATION AND QUALITY OF FLOODIN, INCLUDING RISK OF DATA FAILURE.

8. LIMITATION OF LIABILITY, INDEMNITY

8.1 Limitation of Liability.

YOU AGREE THAT FLOODIN PRO SHALL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING OUT OF OR RELATING TO THE TERMS AND CONDITIONS OR USE OF FLOODIN, PRODUCTS SOLD BY FLOODIN PRO OR A THIRD PARTY OR THIRD PARTY TECHNOLOGY AND INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, LOSS OF DATA, LOSS OF CONTENT, LOSS OF PROFITS, LOSS OF ANY CONTRACT, LOSS OF GOODWILL, NEGATIVE REVIEWS OF YOUR BUSINESS, UNAUTHORIZED OR AUTHORIZED ACCESS TO YOUR ACCOUNT, AND ANY AND ALL OTHER DAMAGES OR LOSSES, EVEN IF FLOODIN PRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. YOU AGREE THAT FLOODIN PRO MAXIMUM AGGREGATE LIABILITY TO YOU IN ANY CASE WHATSOEVER WILL BE THE GREATER OF: (1) TOTAL COMMISSIONS YOU PAID TO ADVENTURE SOUP IN THE 6 MONTHS IMMEDIATELY PRECEDING THE DATE OF THE HARM IN QUESTION.

8.2 Indemnification.

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD FLOODIN, ITS AFFILIATES, AGENTS, CONTRACTORS, DIRECTORS, EMPLOYEES, OFFICERS AND PARTNERS HARMLESS FROM AND AGAINST ANY CLAIM, LIABILITY, INJURY, DAMAGE, COST, LOSS OR EXPENSE THAT ARISES FROM YOUR, OR ANY THIRD PARTY’S, USE OF PICTHRIVE. THIS LIMITATION APPLIES TO ANY CAUSE OF ACTION OR CLAIMS IN THE AGGREGATE, WHETHER IN AN EQUITABLE, LEGAL OR COMMON LAW ACTION ARISING HEREUNDER AND INCLUDING, WITHOUT LIMITATION, VIOLATION OF ANY STATUTE, VIOLATION OF PRIVACY AND/OR INTELLECTUAL PROPERTY RIGHTS, BREACH OF CONTRACT, BREACH OF WARRANTY OR INDEMNITY, MISREPRESENTATION, NEGLIGENCE, STRICT LIABILITY AND OTHER TORTS.

8.3 Indemnification Process.

Floodin Pro shall promptly provide you written notice of the claim against Floodin Pro and, at your expense, give all reasonable assistance. You may not settle any claim unless it unconditionally releases Floodin Pro of all liability.

9. EQUITABLE REMEDIES

You acknowledge that Floodin Pro would be irreparably damaged if the Terms and Conditions are not specifically observed and, therefore, you agree that Floodin Pro shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to your breach of the Terms and Conditions, in addition to other remedies available to Floodin Pro under applicable law.

10. GENERAL

10.1 Relationship of the Parties.

Nothing in the Terms and Conditions shall be construed to create any partnership, joint venture, employer, ­employee or agency relationship between you and Floodin Pro. Floodin Pro is not a party to any agreement you execute with a customer.

10.2 Publicity.

If you have registered a Subscription and Account(s), you agree that Floodin Pro may use your name and reference you as a customer for advertising, promotion or similar public purposes and hereby grant Floodin Pro a non­exclusive, worldwide license to your name and logo for such purposes.

10.3 Governing law.

These Terms and Conditions are governed by the laws South Africa applicable therein, without reference to principles of conflicts of laws, and courts in South Africa, will have exclusive jurisdiction to hear any proceedings related to the Terms and Conditions or Privacy Policy and to which the parties irrevocably attorn to the jurisdiction of.  This website is governed by the laws of South Africa. Floodin Pty Ltd chooses South Africa as its domicile citadel et executant for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

10.4 Severability.

To the extent any section, clause, provision or sentence or part thereof of the Terms and Conditions or Privacy Policy is determined to be illegal, invalid or unenforceable by competent authority in any jurisdiction, then that portion will be severed and the remainder of the Terms and Conditions given full force and effect.

10.5 No Waiver.

Floodin Pro failure to assert or enforce any right contained in the Terms and Conditions does not constitute a waiver of that right.

10.6 Entire Agreement.

The Terms and Conditions constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes any prior oral or written agreements, communications, representations or undertakings provided to you. To the extent the Terms and Conditions conflict with the provisions of the Privacy Policy, the conflicting provisions in the Privacy Policy govern.

Contact us by email - support@floodinpro.com